Responsible Gaming at do111
do111 is committed to providing a safe, fair, and controlled gaming environment for all players in Bangladesh. Our responsible gaming programme gives you the tools and knowledge to stay in control of your play at all times.
Gaming Should Always Be Fun
At do111, we believe that online betting and casino gaming should be an enjoyable leisure activity — nothing more, nothing less. For the overwhelming majority of our players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi, gaming is exactly that: a fun, occasional pastime. But we also know that for a small number of people, gambling can become a problem. That is why responsible gaming is not an afterthought at do111 — it is built into the foundation of how we operate.
do111's responsible gaming programme is a comprehensive set of tools, policies, and resources designed to help you manage your gambling activity. Whether you want to set a daily deposit cap to stay within budget, take a short break from the platform, or exclude yourself entirely if you feel your gambling is getting out of hand, do111 gives you the means to do so quickly and without judgement. All controls are accessible directly from your account settings.
We also monitor player activity proactively. Our system flags patterns that may indicate distressed gambling behaviour — such as significantly increased session length, unusually high deposit frequency, or rapid cycling of funds — and our support team is trained to respond to those signals with care and appropriate guidance. If you ever feel that gambling is no longer fun and is starting to affect your finances, relationships, or mental well-being, please reach out to our support team immediately.
This page explains all of the responsible gaming tools available to do111 players, describes the warning signs of problem gambling, and provides guidance on where to get help if you or someone you know needs it. We encourage every player to read this page in full, regardless of whether you feel you currently have a gambling problem.
Responsible Gaming Tools at do111
Every do111 account comes with a full suite of responsible gaming controls. These tools are free to use, take effect immediately, and require no waiting period to activate.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount in Bangladeshi Taka (৳). Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly; increases take 24 hours to take effect as a cooling-off safeguard.
Loss Limits
Cap the total amount you are prepared to lose in a given period. If your net losses in a session or across a week reach your defined ceiling, do111 will prevent further wagering until the limit period expires. This tool helps you protect your bankroll and stay within budget.
Session Time Limits
Define how long a single gaming session may last before do111 automatically logs you out. You can set limits from 30 minutes up to several hours. A warning notification appears 10 minutes before the session limit is reached, giving you time to wrap up naturally.
Time-Out (Cool-Off)
Take a structured break from do111 for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in or place bets. All pending withdrawals will still be processed normally.
Self-Exclusion
If you feel you need a longer or indefinite break, self-exclusion removes your access to do111 for a minimum of 6 months up to 5 years, or permanently. To activate self-exclusion, contact support at do111.io. Once applied, this action cannot be reversed until the chosen period has fully elapsed.
Promotion Opt-Out
You can opt out of all promotional communications — bonus offers, free bets, seasonal deals — at any time from your account notification settings or by contacting support. Opting out of promotions does not affect your ability to play; it simply removes marketing pressure from your experience.
Strictly 21+ Only
do111 Is an Adults-Only Platform
All players must be 21 years of age or older to register an account, make a deposit, or place any bet on do111. Age verification is carried out during the KYC process — all players are required to submit a valid National Identity Card (NID) or passport confirming their date of birth before withdrawals are processed. If do111 discovers at any point that a player is under the age of 21, the account will be closed immediately, all wagered amounts will be forfeited, and any unplayed deposits will be returned to the originating payment method.
Parents and guardians: Please ensure that minors in your household cannot access your do111 account or your registered bKash, Nagad, or Rocket payment methods. If you believe a minor has accessed do111 through your account, contact support at do111.io immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you care about — is the first step toward getting help.
Gambling becomes a problem when it stops being a leisure activity and starts to interfere with your financial stability, personal relationships, or mental health. Problem gambling affects people from all walks of life and all income levels, and there is no shame in recognising it early.
do111 takes a zero-stigma approach to problem gambling support. Our team is trained not to judge players who reach out for help — we are here to provide options and connect you with the right tools, whether that is a simple time-out or a permanent self-exclusion.
If you answer "yes" to three or more of the questions in the self-assessment section below, we strongly encourage you to contact our support team or activate a self-exclusion. Acknowledging a problem early is always better than waiting until the impact is severe.
If gambling is causing you serious distress, financial hardship, or harm to your family life, please stop playing immediately and contact our support team. Responsible gaming support is available around the clock at support at do111.io.
- Spending more money on gambling than you originally planned or can afford
- Chasing losses — betting more to try to win back money you have already lost
- Borrowing money, taking loans, or selling possessions to fund gambling
- Neglecting work, studies, family, or social obligations due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape stress, depression, loneliness, or difficult emotions
- Lying to friends or family about how much time or money you spend on gambling
- Repeatedly trying and failing to cut back or stop gambling
- Gambling for increasingly long sessions without awareness of passing time
- Feeling guilt or shame after a gambling session but continuing anyway
Quick Self-Assessment
Ask yourself these questions honestly. If several of these apply to you on a regular basis, consider taking a break or reaching out to our support team.
This brief self-assessment is adapted from internationally recognised problem gambling screening tools. It is not a clinical diagnosis — it is a personal check-in to help you reflect on your gambling habits. Answer each question by considering your behaviour over the past 12 months.
Setting Your Responsible Gaming Controls
All responsible gaming tools on do111 are designed to be simple to activate. Here is how to use each one.
Setting Deposit and Loss Limits
Log in to your do111 account and navigate to Account Settings → Responsible Gaming. From there, select Deposit Limits or Loss Limits, choose your preferred time period, and enter your maximum amount in Bangladeshi Taka.
- Log in to your do111 account
- Go to Account Settings → Responsible Gaming
- Select Deposit Limits or Loss Limits
- Choose period and enter your ৳ amount
- Confirm — reductions apply immediately
Activating a Time-Out
A time-out suspends your account for a chosen period without permanently closing it. Use this tool when you want a structured break and intend to return to do111 after the cool-off period has elapsed.
- Go to Account Settings → Responsible Gaming
- Select Time-Out / Cool-Off Period
- Choose duration: 24h / 48h / 7 days / 30 days
- Confirm — account suspends immediately
- Pending withdrawals are unaffected
Requesting Self-Exclusion
Self-exclusion is a serious, binding commitment to stop gambling on do111 for a significant period. It is the right choice if you feel you have lost control of your gambling and need a firm barrier to prevent further access.
- Contact support at do111.io directly
- State clearly that you wish to self-exclude
- Choose duration: 6 months / 1 year / 5 years / permanent
- Account is locked within 24 hours of request
- Cannot be reversed until period fully expires
Opting Out of Promotions
Promotional offers can sometimes encourage gambling beyond your intended limits. If you would prefer not to receive bonus offers, cashback promotions, or tournament invitations, you can disable all marketing communications instantly.
- Go to Account Settings → Notifications
- Toggle off all promotional communication types
- Or email support at do111.io to opt out manually
- Changes take effect within one business day
Session Time Limits
Keeping gaming sessions to a defined length is one of the most effective ways to maintain healthy gambling habits. Time flies when you are focused on a match or a game — session limits ensure you stay aware of how long you have been playing.
- Go to Account Settings → Responsible Gaming
- Select Session Time Limit
- Set your preferred duration (min. 30 minutes)
- A 10-minute warning appears before limit is reached
- Auto log-out activates at the set time
Closing Your Account
If you wish to permanently delete your do111 account — not just self-exclude — you may request a full account closure. This will remove your profile, anonymise your data per our data retention obligations, and prevent any future re-registration using the same identity documents.
- Ensure all pending withdrawals are complete
- Contact support at do111.io with closure request
- Verify your identity as part of the closure process
- Account permanently closed within 5 business days
Important: All responsible gaming limit reductions and time-outs take effect immediately upon confirmation. Limit increases and the cancellation of time-outs are subject to a mandatory 24-hour cooling-off period before they become active. This design is intentional — it protects you from impulsive decisions made in the heat of a losing session.
We Are Here to Help
If gambling is affecting your life, reaching out is the right move. do111's support team is trained in responsible gaming and will treat every enquiry with absolute discretion.
Contact do111 Responsible Gaming Support
Our dedicated responsible gaming team is available around the clock to help you activate limits, process self-exclusion requests, or simply talk through your options. There is no judgement — only practical help. All communications are treated in strict confidence.
Reach our responsible gaming team directly at:
support at do111.ioPlease include your registered username or account email address so we can locate your records and action your request as quickly as possible.
Explore do111 Responsibly
Enjoy cricket betting, live casino, slots, and crash games — all within a platform built with your safety in mind.